Patient Coordinator
: Job Details :

Job Title: Medical Receptionist (Patient Coordinator) Company: Maryville Eye Surgery Center Location: Maryville, IL Hours: Part-Time Our office is open Monday-Friday 6:00am-4:00pm. You need to be available to work any shift within these hours, and you may need to work a little earlier and/or later as needed. You will typically work 3-4 days per week Requirements: High School Diploma or GED equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in person requests A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Essential Duties and Responsibilities Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager Other Skills and Abilities Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Ability to interact with all levels of employees in a courteous, professional manner at all times Commitment to work over 40 hours in a week as needed in order to meet the needs of the business Education and/or Experience Requirements High school diploma or general education degree (GED) required One-year related experience and/or training; or equivalent combination of education and experience Favorable result on background check required Must be able to provide proof of identity and right to work in the United States If you need assistance with this application, please contact [phone removed]. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Employment Type: Part Time