Patient Coordinator
: Job Details :

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Job Title: Patient Coordinator Lead Office: Desert Vista Eye Specialists Location: Scottsdale, AZ SUMMARY Perform all duties as Patient Coordinator professional. Assist in day-to-day operations of the front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow. Make sure charts are paired and insurances are verified one week and one day ahead. Create the front desk half day Friday schedule. Plan coverage when people are out of the office. Train all new Patient Coordinators. Demonstrates quality patient service during interactions with patients, coworkers, and vendors: Exhibits a positive attitude and is flexible in accepting work assignments and priorities Meets attendance and tardiness expectations Is dependable; follows policies and procedures Maintains professionalism in interactions with patients and coworkers Performs quality work and consistently exhibits initiative ESSENTIAL DUTIES AND RESPONSIBILITIES Meet and greet patients entering the office. Explain check-in procedures and copy insurance cards. Display professional appearance to public at all times. Update and input practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Record payments appropriately. Scan any paperwork from patient visit into computerized medical record. Schedule appointments for patients and assist patients with questions, comments and complaints. Assist in supervising Patient Services professionals, including but not limited to coordinating employees schedules. Collaborate Patient Services Manager if writing/conducting Patient Services professional performance evaluations. Make sure the faxes are sorted and taken care of each day. Other duties as assigned. JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. REQUIREMENTS High School Diploma or GED required. Associate's degree preferred. At least one year of previous medical office administration experience required. Must have good computer skills and ability to handle multiple projects at once. Supervisory experience preferred. Favorable result on background check required. Must be able to provide proof of identity and right to work in the United States. PHYSICAL DEMANDS Indicate the amount of time spent for each activity required as it relates to the essential functions. Physical Requirements % of Time Pounds Bending 25% Carrying 25% 25 lbs Climbing 10% Grasping 10% Hearing 100% Lifting 10% 25 lbs Pulling 5% 25 lbs Pushing 5% 25 lbs Reaching 60% Sitting 50% Standing 50% Vision close/distance 100% Vision color vision 100% Vision depth perception 100% Vision peripheral vision 100% Vision ability to adjust focus 100% Stooping 20% Walking 40% Writing/Typing 100% Speaking 100% Fine Motor Skills 100% Use of Hands 100% Other (please describe) Location: Work takes place in a normal office environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. Equipment: The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment. DISCLAIMER This job description is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. The company reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time. If you need assistance with this application, please contact [phone removed]. Please do not contact the office directly only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Employment Type: Full Time