Patient Dining Services Manager
: Job Details :

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo Healthcare Services at Howard University Hospital has an immediate opening for a Patient Services Manager 2. Howard University Hospital is a long standing partner with Sodexo with 225 beds and managing 8.5 million in volume.

As the Patient Dining Service Manager, you will provide oversite to the hospital's Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance.

Job Responsibilities include:

• Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
• Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
• Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
• Accountable for the execution of service quality and ensures customer and client satisfaction.
• Conduct patient rounding.
• Host monthly diet education classes with Nutrition Assistants.
• Be the onsite expert for the patient ordering system.

Is this opportunity right for you? We are looking for candidates who have:

• Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
• Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
• Knowledge of nutrition and specialized diets.
• Experience with oversight of diet offices; and/or
• Strong management skills, preferably in health care.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience.Basic Management Experience - 2 years.Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

#J-18808-Ljbffr