Job DetailsLevel Entry Job Location MSO SMN Peabody 1700 - Peabody, MA Position Type Full Time Education Level High School or Equivalent Travel Percentage None Job Shift Day Job Category Customer Service Description Patient Expeditor Onsite: Peabody, MA Hours: Monday- Friday 7:30am-3:30pm some days 9:00am-5:00pm Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in today's evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties:
- Inform patients of delays or other situations that may result in a longer than normal wait.
- Guiding patients to their designated treatment location from the waiting area.
- Describe policies and procedures for new and established patients.
- Prepare and clean exam rooms for patients, discarding contaminated gowns and drapes appropriately.
- Keep the reception/waiting area clean at all times.
- Stocking and organizing of patient forms in POD and exam rooms.
- Responsible for notifying Management of full sharps containers.
- Back up filing of patient charts and indexing.
- Assist with copying of forms and compiling of patient education booklets.
- Attend and participate in staff and front desk meetings.
- Any duties or projects as assigned by supervisor, particularly during downtime.
Qualifications Who you are: Qualifications:
- High School diploma or equivalent.
- One year's medical office experience preferred.
- Knowledge of HIPAA and other regulatory policies.
- Previous experience with office equipment including copiers, fax machines and computers.
- Knowledge of medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.
- Knowledge of electronic medical systems, including Athena/Centricity, ReDoc and the like.
- Common safety hazards and precautions to establish a safe working environment.
- Excellent verbal and written communication skills.
What we offer:
- Excellent growth and advancement opportunities
- Access to a diverse network of practitioners
- Broad infrastructure of tools and programs to enhance the employee experience
- Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as protected characteristics ). IND6