Patient Experience Manager 3
: Job Details :

We are the Communities we serve!

This account is part of the SodexoMagic portfolio of business.

Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMagic is a joint Sodexo/Magic Johnson venture. SodexoMagic promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMagic offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities.

The SodexoMagic partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMagic and read a message from Earvin “Magic” Johnson himself click

Sodexo is seeking a Patient Services Manager 2 for RWJB at Newark Beth Israel Children of New Jersey. This is located in Newark, New Jersey. This position will act as an ambassador for the Certified Nursing Department, with interaction with patients and staff. Evaluate and develop service levels for overall patient services, with a program targeted to exceed patient and customer satisfaction.

The successful candidate will:

• Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
• Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
• Perform management functions that include direct supervision of hourly associates, including employee development.

Is this opportunity right for you? We are looking for candidates who have:

• Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
• A passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm, and Service) values are upheld.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

Qualifications & Requirements

Basic Education Requirement: Bachelor's degree or equivalent experience.Basic Functional Experience: 3 years.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.