Patient Financial Services Rep/UKHC
: Job Details :

Job SummaryUnder the direction of the Senior Manager and Cash/Collections Supervisor, the Patient Financial Services Representative - Cash Application is responsible for ensuring payments are posted daily and accurately to hospital and pharmacy cases. In addition the position requires daily balancing and auditing of all applications. The representative is expected to be familiar with Hospital, Pharmacy and departmental policies and procedures and able to utilize all resources available to accomplish the assigned job duties. This position will also provide quality customer service to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations, and participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.This is a hybrid remote position.Skills / Knowledge / AbilitiesThe ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position and a high level of respect for confidentiality is a must.Does this position have supervisory responsibilities? No Preferred Education/ExperienceAssociates degree and 3-4 years of accounting, insurance claims and billing, medical office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA highly preferred.Deadline to Apply 12/12/2024 Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.