Patient Flow Coordinator- Rotating shifts (evening/nights)
: Job Details :

Job DetailsThe Patient Flow Management Center (PFMC) and Center for Operational Resource Efficiency (C.O.R.E.) works with patient care areas, support services, administration, and others to implement strategies to ensure seamless patient care, capacity management, efficient patient flow, improved access and quality care. Goals of the PFMC and C.O.R.E. include reducing missed transfer opportunities, increasing targeted volumes, reducing unnecessary length of stay (LOS), and placing the right patient in the right setting at the right time. The department defines the analytics required to predict and drive decisions in real time. Metrics are tracked, and outcomes reported to sustain an environment of continuous improvement.Job DescriptionPRIMARY FUNCTION:The Patient Flow Coordinator is responsible for ensuring patients are placed in a timely manner across the TJUH, Inc. Division. Coordinates and communicates with key personnel and depatments, including Medical Staff, Nursing (Inpatient, ED, OR/ PACU, Procedural Areas), Environmental Services, Patient Transportation and the Jefferson Transfer Center. Participates in bed coordination for the most efficient bed utilization 24 hours per day/ 7 days per week.ESSENTIAL FUNCTIONS:•Maintain patient through out and continually evaluate bed placement progress according to the institution's Patient Flow Plan.•In real time, expedite and prioritize administrative issues to remove barriers to discharge and address delays in care by collaborating with the floor, case management assistant, and C.O.R.E Tiles•Coordinate Direct Admissions, including urgent and scheduled, and contacts patients and family members when the appropriate bed is available.•Identify and communicate quality and risk issues to the appropriate staff/ departments in a timely manner.•Monitor the EVS and Patient Transport Command Center to ensure that bed cleans and patient transports are assigned according to bed prioritization needs.•Orient, coach, and evaluate patient flow coordinatorsSpecific Actions/Decisions:•Assign beds to patients from all clinical departments, direct admissions, and external transfers based on defined workflow.•Escalate potential administrative issues resulting in barriers to discharge and delays in care to appropriate PFMC and C.O.R.E. leadership.EDUCATIONAL/TRAINING REQUIREMENTS:High School Diploma Required Associates or Bachelors preferredMedical Terminology Training preferredEXPERIENCE REQUIREMENTS: 1-2 years experience with Healthcare/ Medical AdmissionsADDITIONAL INFORMATION: EMR Skills and Knowledge preferred Customer Service, Critical thinking skills Problem solving, relationship building, interpersonalWork ShiftRotating (United States of America)Worker Sub TypeRegularPrimary Location Address111 S 11th Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.