Patient Intake Coordinator
: Job Details :

Patient Intake CoordinatorOnsite - Summerlin, NVNow more than ever, people are struggling with a variety of mood disorders including but not limited to depression and anxiety. Serenity is seeking a Patient Intake Coordinator, who will primarily be helping patients understand the lifesaving benefitsof medication, TMS, and Ketamine. Our Patient Intake Coordinators maximize patient care and healing by supporting our patients and allowing the provider to focus on diagnosis and treatment. We are looking for individuals who can empathize, educate, and coach our patients, and who also have strong documentation skills and can conduct assessments conversationally. The right candidate will be a strong conversationalist with the ability to steer a conversation.Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.ResponsibilitiesProvide the highest level of patient care through compassion and understanding.Gather, review, and verify all pertinent information related to the patient and their visit.Communicate directly with participating healthcare providers regarding patient care.Educate our patients on the treatment options Serenity provides.BenefitsCareer Advancement OpportunityMedical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)Employee Referral ProgramPTO10 Holidays Off (Paid)Minimum QualificationsHigh School Diploma or GED.Excellent verbal and written communication skills.Previous experience working with computer-based information systems.Proven ability to multitask in a fast-paced environment and maintain resilience in difficult situations.2+ years of experience in a full-time customer service role.About SerenitySerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.#J-18808-Ljbffr