PATIENT PORTAL SPECIALIST
: Job Details :

FULLY-REMOTE OPTION UPON IN-PERSON TRAINING - - The Patient Portal Specialist responds professionally to all Patient Portal emails and phone calls from patients, staff, andproviders. Interacts with patients to provide education on the benefits of portal access and usage. Assists patients withsetting up initial email accounts to obtain access to their health information online. Provides guidance to patients in theenrollment and initial log in process for the Patient Portal. Communicates technical and software issues to leadership andappropriate IT support personnel. Identifies and communicates trends for process improvements to Patient Portal. Coordinator. Education. Minimum: High School Diploma or equivalent. Preferred: N/ A - Registration/ Certification/ Licensure:N/ A - Experience:Minimum: Proven basic computer skills and ability to type 35 words per minute. Preferred: Experience with Meditech Expanse and/or patient portal. One year experience in a switchboard, medical practice, or c...Patient, Specialist, Compliance Officer, Performance, Health, Education, Healthcare