Patient Referral Scheduler (Coordinating Mgr L-B -Resp), Correctional Health Services, (8a-4p), CHS Queens Warehouse
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About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.

NYC Health + Hospitals/Correctional Health Services is one of the nation s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City s criminal justice reform efforts.

Job Description

Summary of position:

Under the general supervision of the Assistant Director, the Clinical Coordinator/Scheduler is responsible for scheduling, reconciling, and following up on patients specialty clinic appointment outcomes on Rikers Island and Borough-based jails. In addition, the Clinical Coordinator/Scheduler liaises between CHS Clinic Staff, Clinical Leadership, and the NYC Department of Correction to facilitate patient access to specialty healthcare.

Preferred Skills:

• Knowledge of EMR Systems and Advance Microsoft Office Suite proficiency, including Excel and PowerPoint
• Detail-oriented and strong written and verbal communication skills
• Ability to generate data reports from single and multiple systems
• A high level of professionalism, courtesy, a strong work ethic, integrity, regard for confidentiality, and the ability to work with discretion on sensitive matters
• Ability to adapt to new situations, collaborate with team members, and work under pressure with minimal supervision, when necessary

Examples of Typical Tasks:

Responsibilities

1. A Master s degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and

2. Two (2) years of full-time experience in medically-oriented health care and medical support systems environment, one (1) year of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician; or two (2) years of responsible level experience in business management systems or general administration including one (1) year in a supervisory or administrative capacity; or

3. A Baccalaureate degree from an accredited college or university in disciplines listed in 1 above; and

4. Three (3) years of full-time experience, as described in 2 above, including two (2) years of experience in an administrative or supervisory capacity in occupations, as listed in 2 above; or

5. A satisfactory equivalent combination of education, training and/or experience.

Note: Certification or licensure may be required.

How To Apply

If you wish to apply for this position, please apply online by clicking the Apply Now button or mail your resume, noting the above Job ID #, to:

NYC Health + Hospitals / Correctional Health Services

Talent Acquisition

Human Resources Department

55 Water Street, 18th Floor

New York, NY 10041

Attn: Talent Acquisition

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs