Patient Registrar
: Job Details :

* Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality and integrity of the automated database.* Coordinate and communicate accurate and updated registration/admission/and pre-admission activities with Medical Records, Nursing, Care/Case Management, Utilization Management, Physicians' offices, Patient accounts, and any other hospital departments, as may be required, to support the appropriate, accurate, safe and effective patient care.* Initiate and maintain organized files and records, related to orders, payer authorizations, booking slips, schedules, and others per department procedure.* Contacts patients, employers, insurers and patient representatives to obtain insurance and other information necessary to secure hospital reimbursement, verifies benefits and pre-certifies all insurance plans to ensure maximum reimbursement to the hospital.* Verifies benefits, utilizing insurance verification systems. Obtains referrals and authorizations required and documents complete information, along with approved bed status, if applicable, in the computer system. Obtains pre-certifications in a manner to ensure maximum allowable reimbursement to the hospital.* Maintains a thorough knowledge of departmental policies and procedures to ensure maximum reimbursement to the hospital.* Attends departmental and other meetings as requested by the immediate supervisor.* Ensure timely placement of patients in the most effective and appropriate manner. Process admissions, discharges and transfers of all Hospital patients, per department procedures.* Explain and process payments from patients, which may include but not limited to estimates, co-pays, co-insurance, and deductibles.* Follows department procedures related to securing payment information and providing patient receipts.* Provide information to patient and/or representative on: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, Financial issues and refers to Financial Counselor if appropriate. Obtain completed forms as available.* Consistently provides service excellence to all patients, family members, visitors, volunteers and coworkers.* Check in and/or transcribe orders in our HIS.* May schedule patient visits based on departmental needs.* Perform other work related duties and activities as assigned or requested by manager/supervisor.* Ability to read, write and communicate in English at the level of a high school graduate.* Ability to type at the rate of 25 WPM as demonstrated by a timed test.* Computer skills to perform the job functions in a satisfactory, accurate and productive manner.* Successful passage of a Medical Terminology course within the last five years or successful passage of Medical Terminology challenge exam.* Ability to work independently and under pressure.