Patient Registration Representative
: Job Details :

Patient Registration Representative

Pride Health is hiring a Patient Registration Representative for one of its clients in Clinton Township, Michigan.

This is a 3-month contract with a possible extension with competitive pay and benefits.

Location Clinton Township, Michigan 48035

Pay range - $17 - $18.50 per hour.

Length of assignment 3 months (With possible extension)

Shift Monday - Friday varies depending on the day. Shift will rotate between 7 am - 8 pm (M/T), 7 am - 5 pm (W/Th) 7 am - 4 pm (F). The office is open one or two Saturdays a month 7a -11a. Will only work one long day per week on a rotating M/T basis and have hours adjusted through the week to be no more than 40 hrs/wk.

Job Duties

• Under general supervision, standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check-in, preregistration, confirmation of insurance eligibility, and cash collections.
• Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
• Advocates on the caller/customer's behalf to ensure their needs are met.
• Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Requirements

• High School Graduate required.
• Must have Family Practice experience.
• Required Skills & Experience:
• One (1) year of experience related to patient admission, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person, and in writing with patients, visitors, and clinical/non-clinical staff.
• Must be willing to be on your feet for long periods and able to instruct others.
• Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
• Preferred Skills & Experience:
• EPIC training/experience.
• Insurance payor systems experience.
• ICD-10 medical terminology experience.

Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.