Job DescriptionWork Schedule: 100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 7:00 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.Be part of something remarkableJoin the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Lead to:
- Act as a liaison with leadership in patient scheduling issues, training, education communication and problem solving.
- Coordinate, assign and guide the work activities of other patient scheduling staff.
- Monitor work schedules, maintain department scheduling guidelines and templates and train and mentor new staff.
- Perform patient scheduling duties including working with patients in person and over the phone.
Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.Work Experience: Minimum - Twelve months of experience in patient scheduling or equivalent experience working in a medical office environmentOur Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.University Hospital in Madison is a Magnet®-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.Learn more about this openingUW Hospital and Clinics benefits