Patient Serv. Coord. III
: Job Details :

Under general supervision and direction from the Clinical Faculty and the Operations Manager in the Department of Neurosurgery, the Patient Service Coordinator III will provide high quality customer service for neurosurgical patients. The PSCIII will support all aspects of physician practice for clinical care management, including support for academic activities. Facilitates and schedules all patient appointments, including surgical and ancillary tests, obtaining referrals, authorizations and pre-certifications as needed. In addition to analyzing office systems, work flow, referral pattern enhancement, this position involves responsibility for helping with the process enhancement of the Neurosurgical practice in all its activities. Requires discretion and judgement to organize priorities, complete tasks and handle confidential patient information. PRINCIPAL DUTIES AND RESPONSIBILITIES: CLINICAL PRACTICE SUPPORT: Manages high volume phone lines in a professional and courteous manner. Sc...Payment Processing, Operations Manager, Patient, Surgical, Physician, Support, Healthcare