PATIENT SERVER (FULL TIME AND PART TIME)
: Job Details :

TouchPoint+ We are hiring immediately for a full time and part time PATIENT SERVER position.+ Address: Ascension Mercy Medical - 1325 North Highland Avenue, Aurora, IL 60506 Note: online applications accepted only.+ Schedule: Full time and part time schedules. Hours and days may vary; every other weekend is required. More details upon interview.+ Requirement: Previous customer service experience is required. Willing to train!+ Perks: Free non-slip shoes!!+ Pay Rate: $17.00 per hourWe Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1363533.The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!We asked some of our associates why they love working for Touchpoint. Click here ( to see what they said!We're TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn't just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.This is the kind of work that takes a big heart for service and for supporting Ascension's mission to improve the health of the poor and vulnerable. We're serious about the role we play in healing - and just as passionate about having fun, supporting each other and serving our communities.Maybe you have a passion for people and an obsession with service. Or maybe you're looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?Job SummarySummary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.Essential Duties and Responsibilities:+ Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.+ Takes patients menu selections prior to each meal.+ Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.+ Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.+ Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.+ Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.+ Retrieves trays from patients' rooms.+ Maintains accurate and current information for each patient on assigned unit(s).+ Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.+ Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.+ Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.+ Contributes to patient satisfaction goals by providing quality service.+ Complies with federal, state and local health and sanitation regulations and department sanitation procedures.+ Maintains a clean, sanitary working environment.+ Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.+ Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.+ Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.+ Utilizes equipment in performing job functions according to department's safety procedures.+ Follows facility and departmental safety policies and procedures to include incident reporting.+ Follows facility and departmental infection control policies and procedures.+ Follows the facility's protocols for Hazardous Materials and Waste Program.+ Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.+ Performs other duties as assigned.Qualifications:+ Ability to lift and/or move up to 100 pounds.+ Computer technical skills to operate hospital systems.+ Excellent verbal and written communication skills.Associates at Touchpoint are offered many fantastic benefits.Both full-time and part-time positions offer the following benefits to associates:+ Retirement Plan+ Associate Shopping Program+ Health and Wellness Programs+ Discount Marketplace+ Identity Theft Protection+ Pet Insurance+ Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramIn addition, full-time positions also offer the following benefits to associates:+ Medical+ Dental+ Vision+ Life Insurance/AD+ Disability Insurance+ Commuter Benefits+ Employee Assistance Program+ Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.Touchpoint maintains a drug-free workplace.About Compass Group: Achieving leadership in the foodservice industryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.Applications are accepted on an ongoing basis.