Patient Service Agent
: Job Details :

We are looking for a Patient Service Agent to join our team.If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care.What We Offer* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 3 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family membersWhat You'll Do* Acquire patient and issue-related information and enter call-tracking database* Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills* Provide optimal patient experience by effectively resolving issues on a patient's first call* Coordinate appointment schedule* Take payments* Use multiple computer applications concurrently, maneuvering through their respective functions* Work as a consultative partner to your clients, building rapport and providing directionWhat You'll Need* High school diploma or equivalent required* Bilingual preferred, but not required* Dental field experience a plus, but not required* Call Center experience a plus, but not requiredThis is the perfect opportunity to grow with an expanding organization! Apply today!