Patient Service Center Supervisor - Laboratory Services
: Job Details :

**Responsibilities**

Under the oversight of the Patient Service Center Manager, the Patient Service Supervisor will manage the day-to-day activities of multiple Patient Service Centers and Home Draw services to ensure services are completed accurately and on time in compliance with federal, state, and local regulations (i.e., CLIA, OSHA, AAAHC, EHS, etc....). The PSC Supervisor is accountable for coordinating the safe and efficient specimen collection, specimen processing, testing, and resulting of waived tests, and reference and special mail-outs.

**Job Title: Patient Service Center Supervisor - Laboratory Services**

**Clinic Location: Main Campus**

**Department:** **Laboratory Services**

**Job Type: Full Time**

**Salary Range: $76,505 - $94,496 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)**

**Qualifications**

**Education**

Required: Associate degree from an accredited institution in Business/Science

Additional 2 years of relevant supervisory experience in addition to the supervisory experience requirement

may substitute for degree.

Preferred: BA/BS degree from an accredited institution

**Experience**

Required: 5-years phlebotomy experience

2-years supervising phlebotomy operations with Associates Degree

1-year waived testing performance

Preferred: 2-years supervising a multiple site operation

**License(s)**

Required: N/A

Preferred: Current PBT (ASCP) phlebotomy certification

**Special Skills**

Required: Knowledgeable of CLIA regulations and ability to summarize inspection findings for Compliance,

Waived and PPM certifications.

Intermediate/Advanced Microsoft Office Suite skills

Preferred: N/A

**Other**

Required: Excellent written and verbal communication skills; ability to deliver organized and concise

presentations tailored to audience.

Excellent time management skills- ability to work independently and prioritize tasks to efficiently manage lab

operations at multiple sites

Effective leadership skills to include:

o Ability to implement change in a positive, sensitive, and forward- thinking manner

o Ability to collaborate and promote teamwork

o Positive, can-do attitude coupled with a sense of urgency

o Ability to develop and motivate staff

o Ability to problem solve in a complex, multi-functional group

o Ability to create a trusting, positive, and supportive work environment

o Ability to function independently and deal with multiple, simultaneous projects

o Ability to operate in high-pressure situations

o Knowledge of budgeting, billing, and cost analysis

o Knowledge of quality control, quality assurance principles and proficiency testing procedures relating

to waived testing

o Knowledge of AAAHC, CAP, OSHA, and CLIA regulations related to work area

o Superb attention to details

o Excellent customer service skills, business etiquette, able to adhere to professional standards

o Practical knowledge of routine laboratory equipment and procedures

Preferred: N/A

**Working Environment:** Office/Medical Clinic

**About Us**

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston's fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

**Why Kelsey-Seybold Clinic?**

+ Medical, Vision, and Dental

+ Tuition Reimbursement

+ Company Matching 401K

+ Employee Reward and Recognition Program

+ Paid time off for vacation, sick, and holidays

+ Employee Assistance Program

+ Continuing Medical Education allowance

Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.