Patient Service Rep / Escondido / Full Time (375)
: Job Details :


Patient Service Rep / Escondido / Full Time (375)

Graybill

Location: Escondido,CA, USA

Date: 2025-01-07T07:44:30Z

Job Description:
Description Position at Graybill Job Title: Patient Service Representative (Internal Medicine)Location: Escondido-Second AveJob Type: Full Time Hourly Range: $25.00 - $35.00 (based on level of experience)About Us:At Graybill Medical Group, we've been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're the region's largest Independent Multi-specialty Medical Group.Job Description: We are in search of a committed Patient Service Representative (PSR) to bolster our business operations. This role is critical in providing a welcoming and positive experience for patients during check-in, as well as efficiently handling various administrative duties. The PSR will play a key role in sustaining a productive, cordial, and professional environment within our healthcare setting. Key Responsibilities:
  • Manage incoming calls including scheduling appointments and addressing patient inquiries.
  • Exhibit friendliness and courtesy in interactions with patients and co-workers.
  • Adhere to HIPAA regulations for patient information confidentiality.
  • Inform patients of any appointment delays and manage concerns with professionalism.
  • Schedule and confirm follow-up appointments.
  • Comply with all safety guidelines and policies.
Qualifications:
  • Empathetic and patient-focused approach.
  • Proven experience in a receptionist role, preferably within a medical setting.
  • Proficient in phone etiquette and managing multiple lines.
  • Strong organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Demonstrated self-motivation and drive.
  • Ability to effectively multitask in busy environments.
  • Record of consistent attendance at previous employment.
  • Prior experience in a medical office setting.
  • Bilingual skills in Spanish a plus
What we Offer:
  • Comprehensive healthcare package
  • Retirement benefits
  • Paid Time Off, Sick Time
Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
Apply Now!

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