Patient Service Representative - Cancer Care & IVT
: Job Details :


Patient Service Representative - Cancer Care & IVT

Maine Medical Center

Location: Farmington,ME, USA

Date: 2025-01-01T06:44:05Z

Job Description:
Description Summary:The Patient Service Representative (PSR) role greets patients in a friendly and courteous manner, answers telephones, schedules appointments, and performs other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.We are seeking a motivated and compassionate individual to join our Cancer Care team. In this role, you will have the opportunity to make a direct impact by providing critical support to patients throughout their cancer journey, as well as those managing hematologic conditions. You will work alongside a dedicated team of professionals, all committed to delivering the highest standard of care with empathy, expertise, and a patient-centered approach. At MaineHealth Cancer Care, we are dedicated to providing comprehensive, compassionate care, offering exceptional treatment and unwavering support to patients throughout their cancer journey and hematologic care. As part of our rapidly growing network, we bring together a skilled team of oncologists, hematologists, advanced practice providers, nurses, medical assistants, and support staff, all working collaboratively to deliver personalized care tailored to each patient's unique needs. With an emphasis on advanced treatments, state-of-the-art technology, and emotional support, our Cancer Care Network is committed to guiding patients and their families every step of the way. Whether seeking prevention, treatment, post-care services, or hematologic care, we are here to help patients navigate their care with expertise, compassion, and dedication.Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Education: High School diploma or GED preferred.
  • License/Certifications: Certified Healthcare Access Associate (CHAA) preferred.
  • Experience: One year of experience in customer service or data entry in a healthcare environment preferred. Computer experience required.
  • Additional Skills/Requirements Required: N/A
  • Additional Skills/Requirements Preferred: Familiarity with healthcare billing and diagnostic coding.
  • Additional InformationWith a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
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