Patient Service Representative- Cayuga Heart Institute- Per Diem
: Job Details :

Patient Service Representative - Cayuga Heart InstituteCayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.Roles and Responsibilities:* Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.* Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.* Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization* Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies.* Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.Required Skills and Experience:* High School or equivalent experience* Proficient in Microsoft Office suite* Customer Service experiencePreferred Skills and Experience:* Previous medical office experience* College-level training/education in a healthcare support field* Experience in Electronic Medical Record Systems such as Meditech, Medent, and EpicPhysical Requirements:* Frequent hand and finger use (e.g., to operate a computer keyboard).* Lifting and carrying items up to 40 lbs. (e.g., boxes, equipment, IV solutions), with or without reasonable accommodation.* Ability to stoop, kneel, or crouch for tasks such as retrieving items from lower shelves or filing in low drawers.* Ability to sit, stand, or walk for extended periods, as the position may require with or without reasonable accommodation.* Capacity to operate job-related equipment, with or without reasonable accommodation.Location and Travel Requirements:* Position located at Cayuga Medical Center- 101 Dates Drive, Medical Office Building suite 101; Cayuga Heart and Vascular; and Ithaca Mall- 40 Catherwood Road suite R* 50% Travel between listed locations can be expected in this roleCayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at ...@cayugahealth.org.