Northwestern Medicine
Location: Gurnee,IL, USA
Date: 2024-12-23T18:32:00Z
Job Description:
This is a Full Time position at 36 hours per week for the Immediate Care Center located at the Gurnee clinic. This would be 3, 12 hr shifts from 7:45 am-8:15 pm with weekend and holiday coverage requirement. Floating to other clinics may be required. - - The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests. Responsibilities:Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check-in/out functions as directed. Confirms and updates patient ide...Patient, Media, Representative, Service, Customer Service, Retail, Healthcare
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