Patient Service Representative
: Job Details :

The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES:Responsible for accurately recording patient demographics, insurance and billing information at the time of registration. Courteously and confidently requests appropriate types of payments (e.g. co-pays, deductible payments, etc.) from patients/guardians, processes payments, completes daily deposits and batch reports. Responsible for processing telephone calls accurately in accordance with established protocols. Assists with processing of authorizations and / or referrals as necessary with medical staff as required by insurance companies. Performs real time eligibility for insurance benefits. Maintains all department specific files, programs and recall systems. Responsible for accurately scheduling patient ap...Patient, Representative, Service, Processing, Retail, Healthcare, Support