Patient Service Representative
: Job Details :

Patient Services Representative needed for a leading national dermatology practice.

Job ID: 24157

Pay Rate: $18 per hour

Location: Braselton, GA

Work Arrangement: On-Site Position

Employment Type: Contract (Approx. 3 months)

Schedule: Full-time

Job Summary:

We are looking for a highly organized and personable Patient Services Representative a leading national dermatology practice. This role is critical to ensuring a seamless patient experience, including handling patient registration, appointment scheduling, and clinical call management. Your ability to multitask and deliver excellent customer service will contribute directly to the practice's success.

Responsibilities:

• Welcome patients warmly and professionally upon arrival.
• Manage patient registration and appointment scheduling.
• Triage and route clinical calls to the appropriate departments or personnel.
• Assist patients with completing necessary forms and paperwork.
• Maintain a clean, organized work area and lobby.
• Escalate patient inquiries or issues as needed for timely resolution.
• Ensure all patient records, including referral information, are up-to-date.
• Demonstrate punctuality and consistent attendance.
• Perform other assigned duties to support healthcare team operations.

Requirements:

• High school diploma or equivalent.
• 0-1 year of customer service experience (healthcare, call center, or retail preferred).
• Experience in collecting patient payments.
• Computer literate and proficient in Microsoft Office.
• Ability to navigate multiple systems simultaneously.

Benefits Offered by Parker Staffing to Contract Employees:

• Paid Sick/Safe Time (based on where allowable by law)
• Medical benefits with multiple plan tiers and Telemedicine access
• 401K with matching contributions
• Holiday pay
• Employee Assistance Program (EAP)

About the Company:

Our client is one of the leading dermatology practices across the nation, with over 115 locations across 18 states! Our client combine diverse expertise with a shared passion for enhancing dermatology practices to ensure providers and patients are offered the best solutions for their needs. By delivering superior dermatologic services to their partners and patients, our client helps provide innovative and accessible dermatologic care to people all across the country!

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Parker Staffing offers Non-Clinical Healthcare opportunities throughout the nation. We work on both front-office and back-office positions, including Medical Assistants, Nursing Assistants, Case Managers, Medical Coders and Billers, Patient Services Representatives, and more. Visit our employment opportunities page at to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.