Company Overview:Since the birth of our practice on Pine Street in 1986, Advocare Society Hill Pediatrics has proudly provided state-of-the-art pediatric care to families in Center City and the greater Philadelphia region. In 2015, we moved into our present office on Chestnut Street where we continue to deliver compassionate, comprehensive care to healthy and chronically ill children from newborn to age 21. Advocare Society Hill Pediatrics reflects and embraces Philadelphia's rich ethnic, racial, and cultural diversity. As active members of our community, we are deeply committed to the good health of our patients and our city.If you would like to learn more about us, please visit our website: Patient Service Representative Responsibilities:This position serves as a critical role as the primary link between the patient and office. The Patient Service Representative is responsible for basic administrative support that could include greeting patients, verifying patient information, data entry, telephone coverage and other duties as required.
- Greets patient for completion and signature, reviews same for accuracy, updates patient information and notifies staff that patient is ready
- Efficiently and timely answers the phone and direct patients to the appropriate staff or records messages
- Verify correct insurance information via card, or phone call to the insurance company as appropriate.
- Collection of co-pay or payments for services at each visit. Print and advise patients of any outstanding balance and collection of this payment.
- Appropriately schedule, reschedule and cancel patient appointments. Prepare appointments schedules periodically or as requested for physicians and nurses.
- Timely input of visit information from encounter form after each appointment
- Perform various clerical duties as assigned
- Perform other duties as assigned by providers, coordinators, and managers in accordance with established office policy
- Maintains confidentiality and uses discretion when handling patient medical records and information
Patient Service Representative Qualifications:
- High school diploma or equivalent required
- One year of prior experience in a medical setting required
Benefits Available:
- Medical and Rx
- Dental
- Vision
- 401K Employer Match
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Voluntary Hospital Indemnity
- Voluntary Term Life and AD&D
- Voluntary Short-Term Disability & Long-Term Disability
- Voluntary Critical Illness, Cancer, and Accident Insurance
- MetLife Auto/Vehicle & Home Insurance Discounts