Patient Service Representative
: Job Details :

Position Summary

• Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.

Primary Position Responsibilities

Registration/Checkout

Electronic Health Record

General Office Duties

Meeting Attendance

Work Contact Group (Internal/External)

• HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives

Reporting Relationships

• Reports to (position):
  • Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager
• Supervises (position(s):
  • None

Qualifications

• Minimum Education:
  • Required:
    • High School Diploma or Equivalent
  • Preferred:
    • None
• Minimum Years of Experience (Amount, Type and Variation):
  • Required:
    • None
  • Preferred:
    • One year of medical office experience
• License, Registry or Certification:
  • Required:
    • None
  • Preferred:
    • None
• Knowledge, Skills and/or Abilities:
  • Required:
    • Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette
  • Preferred:
    • Knowledge of general office equipment