Patient Service Representative
: Job Details :

DescriptionWe are offering a permanent employment opportunity for a Patient Service Representative in Cincinnati, Ohio. This role is crucial in our healthcare sector, where you will be tasked with managing customer applications, maintaining customer records, and handling customer inquiries. Yourworkplace will be a dynamic and detail oriented environment!Responsibilities:- Handle and process customer credit applications with accuracy and efficiency- Ensure customer credit records are up-to-date and accurate- Resolve customer inquiries in a timely and detail oriented manner- Monitor customer accounts and take necessary actions when required- Utilize CRM to manage customer relationships and interactions- Leverage Allscripts and Cerner Technologies for patient data management- Generate charts and graphs using Crystal Reports for data visualization- Use Dentrix Dental Software for dental practice management- Perform authorizations, benefit functions, and billing functions as needed- Answer inbound calls, providing excellent customer service and support.Requirements - Proficiency in using Allscripts software- Familiarity with Cerner Technologies- Experience in using Customer Relationship Management (CRM) systems- Ability to generate and interpret Crystal Reports- Experience with Dentrix Dental Software- Demonstrated skill in answering inbound calls- Capable of handling authorizations effectively- Understanding of benefit functions in a healthcare setting- Knowledge of billing functions in a medical environment- Ability to create and interpret charts and graphs.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, you're agreeing to Robert Half's Terms of Use ( .