Patient Service Representative
: Job Details :

Join our dynamic team at EYE CLINIC OF WISCONSIN as a Full-Time Patient Services Representative! This onsite position offers an exciting opportunity to engage in meaningful customer service within the healthcare sector. You will play a vital role in enhancing patient experiences through teamworkand communication, addressing their needs with empathy and detailed attention.

Our culture fosters innovation and a fun workplace, ensuring that every day is fulfilling. As a Patient Services Representative, you'll have the chance to work closely with a talented group of professionals dedicated to providing honest and caring interactions. The expected pay for this role is competitive, reflecting the importance of your contributions to our mission.

You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Seize this chance to become part of a forward-thinking organization that values patient satisfaction and collaborative effort!

What would you do as a Patient Services Representative

As a Patient Services Representative (PSR) at EYE CLINIC OF WISCONSIN, you will be at the forefront of delivering exceptional customer service by performing critical business office functions related to patient visits. Your responsibilities will encompass call center operations, appointment scheduling, and front desk patient reception and registration. This multifaceted role allows you to utilize your communication skills while working collaboratively within a team to ensure every patient feels welcomed and valued. With a focus on detailed and empathetic interactions, you will help facilitate a smooth patient experience, all while embodying our core values of honesty and caring. Join us in revolutionizing healthcare through our commitment to problem-solving and innovation!

Would you be a great Patient Services Representative

To thrive as a Patient Services Representative (PSR) at the EYE CLINIC OF WISCONSIN, candidates must possess a high school diploma along with 1-2 years of customer service experience. Proficiency with office equipment and a working knowledge of Microsoft Office are essential for efficient task execution. The ability to navigate a fast-paced medical environment while adhering to HIPAA compliance regulations is crucial for maintaining patient confidentiality and safety.

Candidates should demonstrate excellent communication skills to effectively interact with both patients and internal staff, addressing their needs in a timely and empathetic manner. Adaptability to change and openness to new ideas will enhance your contribution to our forward-thinking culture. Finally, the ability to collaborate within a team environment while providing support to colleagues will ensure success in this caring role.

Join us and make a difference in the lives of our patients!

Work Conditions:

Work is primarily performed at the main clinic; 800 N. First Street, Wausau, WI. Travel to satellite locations is required at times. Hours of work will be dependent on the needs of the Clinic. Requires the ability to sit or stand for extended periods of time. Occasional lifting (30 pounds), bending, stooping, pushing, pulling, and climbing stairs is required.

Acknowledgement:

This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job duties as requested by the Administrator or Board President. All requirements are subject to change over time. Reasonable accommodations will be made for those individuals with a disability.

Are you ready for an exciting opportunity?

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!