Location: Atlantic City,NJ, USA
Patient Service Specialist
Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our culturally diverse and fast-paced facility!
Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.
Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday with rotating Saturdays and at least one late night per week.
Position Responsibilities/Duties:
* Patient scheduling
* Patient check-in and check-out: greet visitors and take deliveries
* Patient registration - complete appropriate forms and enter patient information in to system completely and accurately
* Collect patient fees
* Answer high-volume calls in timely manner and direct to appropriate staff
* Copy and scan patient information
* Review and update FQHC (Federally Qualified Health Center) documents
* Update Medicaid referral forms
* Medical records - collect and secure all medical records daily
* Medical billing - ensure all billing codes are entered correctly and accurately
* Promote patient satisfaction and provide excellent customer service
* Ensure all opening and closing procedures are completed
Experience and Skills:
Position Requirements:
* At least 1 year of related work experience; 2 to 4 years preferred
* Familiarity with medical terminology
* Strong computer skills: experience with Navinet, NJMMIS, and EHS preferred
* Excellent verbal and written communication skills
* High school diploma or equivalent: Certificate or diploma from a medical training course preferred
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.