Patient Service Technician - Full Time
: Job Details :


Patient Service Technician - Full Time

Indiana Regional Medical Center

Location: Indiana,PA, USA

Date: 2024-12-19T08:32:54Z

Job Description:

Competitive wages and benefits, community involvement, opportunities for career advancement, tuition reimbursement; these are some of the reasons why IRMC is a nationally recognized employer.

Job Summary: Responsible for delivering high quality customer service for all inquiries including verbally reporting critical test results, requesting additional information for completion of testing and investigating new or unusual test requests. Collects blood specimens from inpatients, outpatients, nursing home and home-bound patients. Verifies that patients meet test preparation criteria and instructs patients in the collection and handling of non-blood specimens. Sorts and transports specimens, requests, mail and results to appropriate locations. Performs legal blood draws, urine drug collections and breath alcohol testing. Administers glucose-test beverage to patients on order of physician.

Minimum Education Required: Graduate of Medical Assistant School or must have 6 months to one year of phlebotomy training and specimen collection experience

Minimum Experience Required: Prior phlebotomy training and specimen collection experience required.

Licensure/Certification Required: must possess a valid Pennsylvania drivers license and have a safe driving record and Act 169 (Criminal Background Check) clearance required in order to collect specimens in area nursing homes, BLS required or upon hire

Skills Required: Must be able to use computer and have clerical skills to perform tasks. Must possess knowledge of medical terminology and ICD-10 coding as used in the Laboratory. Must have excellent customer service skills to interact with patients and visitors.

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