Patient Services Coordinator III
: Job Details :

Job Posting TitlePatient Services Coordinator IIIAgency650 DEPARTMENT OF VETERANS AFFAIRSSupervisory OrganizationJob Posting End Date (Continuous if Blank)Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.Estimated Appointment End Date (Continuous if Blank)December 27, 2024Full/Part-TimeFull timeJob TypeRegularCompensation$22.24Job DescriptionBasic PurposePositions in this job family are assigned responsibilities involving the direction or supervision of programs related to the delivery of agency services on a statewide basis. This includes the supervision of professional level staff in providing a variety of services and assistance to eligible clients, responsibility for a work unit of a division or a single program area, assisting in directing a major multifunctional program or unit, or overall responsibility for major program activities involving the principle operations of the agency. Positions in this job family are assigned responsibilities involving providing direction and guidance for program services or operations and coordinating program functions and activities within an agency division or unit.Typical Functions* Manages a major agency unit, section, division, or program; directs and supervises professional level staff in the completion of assigned functions and activities.* Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services.* Directs studies of needs; reviews and analyzes information from studies and projects for immediate and long-range program development; advises subordinate program staff and other interested groups of the proper interpretation and application of agency rules and policies.* Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of service; develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units.* Develops and maintains sound personnel policies and practices.Level DescriptorAt this level employees are assigned responsibilities related to direct supervisory responsibility over a professional level staff. This will include responsibility for all phases of assessing program staffing needs, conducting local on-site staff meetings and training to provide information about program policies and procedures, counseling with local officials about needs and problems at the local level, and initiating corrective actions concerning program procedures and staff management.Education and ExperienceEducation and Experience requirements at this level consist of three years of health benefits, insurance claims, admissions, bookkeeping, technical accounting or closely related work plus four additional years of experience in admissions and/or claims and benefits administration in a long term care or medical institution; or an equivalent combination of education and experience, plus four additional years of experience in admissions and/or claims and benefits administration in a long term care or medical institutionKnowledge, Skills, Abilities and CompetenciesKnowledge, Skills, and Abilities required at this level include knowledge of agency policies andprocedures; of all state and federal legislation related to assigned agency programs; and of supervisoryprinciples and practices.Ability is required to supervise and evaluate personnel and program performance; to communicateeffectively, both orally and in writing; to interpret and apply policy material; and to maintain effectiveworking relationships with others.Special RequirementsSome positions will require that applicants be willing and able to perform all job-related travel.The Oklahoma Department of Veterans Affairs has determined that some positions in this job family are safety sensitive as defined by 63 O.S. § 427.8.SEqual Opportunity EmploymentThe State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.