Patient Services Coordinator
: Job Details :

Inspire health. Serve with compassion. Be the difference.Job SummaryServes as team leader for the physician practice support staff. Supports management in the daily administrative operations of the practice.Essential Functions* All team members are expected to be knowledgeable and compliantwith Prisma Health's values: Inspire health. Serve with compassion. Be the difference.* Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.* Reassigns employees as necessary to cover required workload and oversees daily operations of the practice to ensure operational efficiency.* Assists in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.* Resolves routine problems in business office.* Oversees sorting and prioritizing of incoming mail, ensuring that urgent correspondence and time-dated materials are brought to the attention of the management as appropriate for action or response.* Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.* Responsible for payroll documentation and processing, as requested by management.* Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.* Maintains adequate levels of office supplies.* Maintains petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.* Develops and conducts orientation and in-service training for support staff.* Performs other duties as assigned.Supervisory/Management Responsibilities* This is a non-management job that will report to a supervisor, manager, director or executive.Minimum Qualifications* Education - High School diploma or equivalent* Experience - Two (2) years related clerical experience in a physician office.In Lieu Of* Three (3) years in a lead or supervisory capacity in a non-medical office setting may be considered an equivalent substitution.Required Certifications, Registrations, Licenses* NAKnowledge, Skills and Abilities* Basic computer skills* Knowledge of office equipment* Data entry and mathematical skillsWork ShiftDay (United States of America)LocationPatewood Outpt Ctr/Med OfficesFacility2088 Childrens Hospital OutpatientDepartment20881000 Childrens Hospital Outpatient-Practice OperationsShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.