Overview Join our team as a day shift , full-time , Patient Services Rep (PSR) in Locust Grove, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more
Your team is bigger than your department:
- Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
- This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
- Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
- Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
- Answers telephone promptly in a customer friendly manner. Collects and verifies accurate patient information and enters into registration system.
- Receives payment for services and correctly completes charge slips for data entry.
- Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
- The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications Job Requirements
- High School Diploma or GED
- Basic computer knowledge
- Basic understanding of insurance, referrals and medical record
Preferred Job Requirements
- Previous customer service experience
- Previous medical office experience