Patient Services Representative
: Job Details :

Overview:

Put Your Career in MOTION!

MOTION is currently looking for a Patient Services Representative (Medical Receptionist) in our Forest Hills - Metropolitan Avenue location!

We're a dynamic speech, physical, and occupational therapy practice with over 60 locations in 4 states - and we're growing fast! Our goal is to get patients back to what moves them, and your role as a Patient Services Representative (Medical Receptionist) is instrumental to our success.

Why Work Here?

At MOTION, a member of the Confluent Health family of physical and occupational therapy companies, we empower our patients to move forward and move better every day. We help people heal, thrive, and become stronger. And we do it together. At MOTION, you can expect a collaborative environment where you can learn, grow, and succeed. Mostly, we have fun in the process!

As a full-time Patient Services Representative at MOTION, you can enjoy these benefits:

We want you to grow:

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Medical, Dental, and Vision Insurance
• Health Saving Account (HSA) match dollar for dollar each pay date (annual max)
• Flexible Spending Account (FSA)
• Free Life Insurance
• 12 PTO Days + 7 Holidays

We want you to learn and succeed:

• Training and career development
• Leadership training and development
• Network partnerships with top health systems in the region
• Employee Recognition Program

We want to support you:

• Commuter Plan Access* (parking and mass transit) - employee funded
• 10% childcare tuition discount at Kindercare Childcare Centers
• Parental perks

You can learn more about us and our mission here:

Job Position: PSR (Medical Receptionist)

Job Location: 96-16 Metropolitan Avenue Forest Hills, NY (Queens; outpatient clinic)

Job Type: Full-Time (Monday through Friday; 40 hours per week)

Salary Description:

$19.00/hour

Responsibilities:

• Answers telephone determines the purpose of callers, and forwards calls to appropriate personnel or department. Retrieves messages from voicemail and forwards them to appropriate personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler EMR. Conducts reminder calls to all patients.
• Registers patients by verifying that patients' record is up to date and accurate. Makes appropriate changes in the computer system.
• Answers questions about the organization and provides callers with addresses, directions, and other information.
• Confirms patients' insurance eligibility with insurance companies. Completes insurance claim forms and submits claims to insurance companies.
• Completes insurance claim forms and submits claims to insurance companies.

Qualifications:

• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
• EMR scheduling software knowledge a plus
• EPIC software knowledge is a plus
• Spreadsheet and Word Processing software.

MOTION provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MOTION complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.