Patient Services Representative
: Job Details :

Are you a customer service driven individual who is looking to start a career in the Medical Field? Medical experience or not ,no problem. We train! Join a team of dedicated healthcare professionals who share a mission to promote lifelong health and wellness through quality health care that is comprehensive, integrated, culturally responsive and accessible to all. Schedule: Monday-Friday (most weekends off).4- 10hr shifts or 5-8 hour shifts from 7:00am -6:00pmBenefits include:• Retirement plan• Medical ,Vision and Dental Insurance• Pet insurance • Paid time off• Employee Assistance Program Job Title: Patient Services Representative POSITION FUNCTION SUMMARY: The Patient Services Representative greets patients and visitors entering HICHC-registers new and returning patients, schedules patient appointments and collects payments from patients for their visit-in a manner that is supportive and responsive to patients and visitors. POSITION QUALIFICATIONS: Requirements of Positions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High School graduate or GED certificate and six months to one year related experience and/or training is required; OR any equivalent combination of experience, training and/or education. Knowledge, Skills and Abilities: Position requires basic knowledge of general office procedures including filing, copying, faxing. • Ability to use a computer to enter patient data and retrieve information to generate reports and payment receipts. • Ability to work on multiple tasks within established deadlines. • Ability to work under the direction of a supervisor and follow instructions. • Ability to take the initiative to resolve patient concerns and problems. Language Skills: • Ability to read and interpret documents such as government regulations and guidelines, patient records, operating and maintenance instructions, procedure manuals, etc. • Ability to write at a minimal level of competence, including internal reports and memoranda. • Ability to communicate with diverse groups of people to include staff and providers and patients. • Ability to communicate effectively with patients and their families to make their visit a pleasant experience. • Sensitivity to the multicultural nature of the service area population and may be required to communicate in another language.