Patient Support Spec
: Job Details :

GENERAL SUMMARY OF DUTIES: General patient support and manage scheduling of patients; accepts patient payments and generates daily deposit reports; performs data entry.SUPERVISION EXERCISED: NoneESSENTIAL FUNCTIONS:* Answer and route incoming calls, as appropriate; Take messages when necessary* Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current; Update any changes and input information into EHS* Notify the nurse of any emergency walk-in patients to facilitate patient being triaged timely* Schedules center appointments in EHS patient management system (walk-ins, scheduled appointments, call-ins, etc.) according to protocol* Scan patient IDs into patient management system* Cross train with other front desk support staff to ensure the department's routines are not backlogged or interrupted* Maintain daily patient sign-in log* Other job duties as assigned by the Clinical Site ManagerQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION/EXPERIENCE: High School graduate with at least one (1) year of office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate.