Location: Troy,NY, USA
** Patient Support Specialist**
**Job Category****:** Clerical **Requisition Number****:** PATIE02522 Showing 1 location **Job Details**
**Description**
**Capital Region Women's Care** is hiring a full-time **Patient Support Specialist** to join their team!
This is a 40 hour work week, Monday - Thursday.
The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a **Medical Secretary**.
**Responsibilities:**
* Greeting and checking in patients when they arrive to the office.
* Process incoming telephone calls/messages based on office policy and procedure.
* Schedule appointments for patients, following office protocols for access to care.
* Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
* Obtain patient signature on the appropriate waiver(s) according to insurance requirements
* Organize and monitor the provider's daily schedule.
* Maintain timely patient flow.
* Verify patient insurance coverage/demographic information at each visit and update when necessary
**Requirements:**
* High school graduate or equivalent with additional education desirable.
* Previous clerical experience in a medical practice preferred.
* Strong computer skills.
* Knowledge of medical terminology and office procedures preferred.
* Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
* Maintain strictest confidentiality and discretion.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
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