Patient Transfer Coordinator Senior - Pittsburgh, North Side, Full Time
: Job Details :

**Company :**Allegheny Health Network**Job Description :****GENERAL OVERVIEW:**This job is responsible for timely coordination of communication between clinicians to prioritize patient triage and transfer. Telephonic triage of patients using computer based registration software program to create patient registration profile. Provide support to Patient Transfer Coordinator staff managing day-to-day operations. Aid in the development and compliance of policies and procedures. Assist with the creation of the department schedule. Lead and participate in quality improvement initiatives within the department.**ESSENTIAL RESPONSIBILITIES:**+ Answer a multi-channel phone call system to coordinate and facilitate patient triage and transfer. (35%)+ Register patient in the electronic medical record. (25%)+ Provide support to Patient Transfer Coordinator staff managing day-to-day operations. (10%)+ Strong computer and typing skills. (10%)+ Communicate with emergency transport staff to dispatch emergency services. (5%)+ Assist with the creation/balance of employee schedule. (5%)+ Send out emergency alert pages. (5%)+ Other duties as assigned. (5%)**QUALIFICATIONS:**Minimum+ High School / GED+ 3 years of related work history+ Computer/Typing experience+ Multi-Channel phone experience+ Act 34 Criminal Background Clearance Certificate+ Act 33 Child Abuse Clearance Certificate+ Act 73 FBI Fingerprinting Criminal Background Clearance CertificatePreferred+ Associate's Degree in Nursing or Pre-hospital related+ 3 years in a Call Center/Telephonic Triage or Dispatch role+ First Responder, EMT, Paramedic, or LPN certification**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.__As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.__Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.EEO is The LawEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _ )We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.For accommodation requests, please contact HR Services Online at ...@highmarkhealth.orgCalifornia Consumer Privacy Act Employees, Contractors, and Applicants NoticeReq ID: J253402