Patient Transport Associate - Evenings (3PM-11:30PM)
: Job Details :

OverviewTo be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.Performs a variety of patient care, clerical, and computer functions that support the patient care provider, physician and other staff demonstrating professional and timely service. This includes but is not limited to escorting the patient throughout the hospital and clinics utilizing a computerized patient transport system. Responsible for maintaining all unit par levels of equipment and related type of supplies.EEO/AA/Disability/VeteranResponsibilitiesEscorts/transports patients safely, professionally, courteously and in a timely manner throughout the hospital while meeting or exceeding established service and employee productivity standards. Follows standard operating protocols and procedures regarding unit and technologist notification, patient identification and proper equipment usage.Provides transfer assistance to nursing and patient care staff. Follows established SOP's with pre-calling the floor to alert unit staff of upcoming transport, speaks directly to the nurse as necessary to ask for any additional critical information. Upon arrival to the floor, obtains, reads and fills the ticket to ride, obtains the patient's medical record, introduces themselves to the patient, checks the patient's ID with 2 patient identifiers. Utilizes the correct standard precautions as they apply to the patient condition. Practices proper hand hygiene techniques and uses proper body mechanics, lift devices, and patient positioning techniques while moving or transporting patients.Properly uses and maintains equipment including routinely checking equipment for cleanliness and safety. Lowers stretchers and beds to lowest levels to ensure patient safety. Inspects and cleans equipment prior to each patient transport. Identifies and reports defective equipment to Lead to ensure patient safety and comfort.Understands and uses the Patient tracking system to identify and mark all milestone events during the transport of each patient or material movement within the system. Appropriately identifies any delays or conflicts within the patient tracking system and works with care provider and Lead to resolve delays as quickly as possible.Exhibits a professional, courteous and positive demeanor at all times to the patient, staff, visitors and fellow hospital employees while honoring the privacy of others. Uses established scripts to greet, handoff and close with the patient to ensure a friendly, safe, caring experience. Adheres to both Hospital and department policies of conduct including proper dress code, phone etiquette, attendance/punctuality, and keeps in contact with the lead for job assignment.QualificationsEDUCATIONA minimum of a high school graduate or GED.EXPERIENCEA minimum of 1 year general experience in Customer Service (preferably Healthcare). Computer experience helpful. Patient care experience preferred.SPECIAL SKILLSData entry, enhanced telephone service skills. Ability to work effectively and respectfully with patients, physicians, co-workers, and departmental personnel. Should exhibit strong verbal communication skills. Individual must have a pleasant, professional demeanor with the ability to work effectively in a high demand/high volume service department in a positive and courteous posture.PHYSICAL DEMANDAbility to lift 40 lbs and utilize proper body mechanics in moving and lifting patients and files. Position requires extensive pushing, pulling, lifting and walking.YNHHS Requisition ID: 126721#J-18808-Ljbffr