Location: Springfield,MA, USA
Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for Patient Transport Technicians to join our team in Springfield, MA.SCHEDULE:Full and Part Time Opportunities Available1st ShiftLOCATION:Baystate Main CampusSpringfield, MATHE ADVANTAGES OF WORKING WITH BAYSTATE!Excellent Compensation High-quality, low-cost medical, dental and vision insuranceGenerous PTO – up to 25 days in the first year, with scheduled earned increasesContinuing education support and reimbursementFirst Time Home Buyers Financial PackagesFarm Share Memberships403b retirement company match & annual company contribution increase based on years of serviceFree money coach advice from a certified professionalWellbeing programs that include but are not limited to mental, physical, and financial healthPet, home, auto and personal insuranceLife insuranceReimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!Wellbeing programs that include but are not limited to mental, physical, and financial healthBaystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.QUALIFICATIONS:1) Previous experience in an orderly and/or clinical capacity preferred2) CPR/BLS certification through AHA required3) High School diploma, GED or equivalent requiredSkills and Competencies:High level of interpersonal skills.Must read, speak, write and understand English.Work independently with minimal supervision.Good communication skills.Ability to be flexible.Basic computer skills required.We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!OUR COMPENSATION PHILOSOPHYWe offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.Summary:As a member of the patient transport department, Transport Technicians participate in patient care by assisting health care team members with the lifting, positioning, and movement of patients and equipment. In addition, under the direction and supervision of the transport department you will transport patients to tests, transfers, discharges, admissions, and procedures. The employee contributes to patient and employee safety at all times.Job Responsibilities:1) Assists with direct patient care activities as directed by the transport department. Transfers, lifts, positions or assists with the transferring of patients in accordance with lifting and positioning of patients in accordance with policy and procedure. Adheres to infection control techniques and report safety hazards100% of the time . Transports patients, equipment, specimens, and medications to and from all areas within the hospital. Properly maintains and stores equipment such as stretchers and wheelchairs. Appropriately identifies, admits and releases deceased patients from the Morgue upon request.2) Performs lifting and transfer procedures in accordance with Baystate Medical Center Policy after demonstration of competence to perform the procedure. Safely transfers patients with transfer device or proper slide techniques. Responds to notifications for transport or equipment needs.3) Is knowledgeable of, and assists with, emergency procedures. Verbalizes knowledge of location and use of emergency equipment and disaster plan. Responds to and assists with emergencies a needed.4) Develops and maintains good human relations skills. Introduces self by name to patient/significant others as evidenced by feedback. Consistently displays a respectful, empathetic, and caring attitude toward patients, as evidenced by receipt of no valid complaints regarding behavior. Accepts constructive criticism as demonstrated by positive behavioral changes, if indicated.5) Participates in competency validations, educational activities, and unit meetings. Completes all mandatory in-services (e.g., Web based training). Attends staff meetings as scheduled unless excused or off duty as evidenced by sign in sheets. Attends mandatory in-services to maintain competence in skills, (e.g. body mechanics, orthopedic equipment review) as evidenced by attendance rosters. Attends all additional programs as required or as mandated within their division.6) General Service Excellence Principles.Identifies the key elements of service excellence. Able to successfully deal with challenging day to day interactions with patients, families, visitors, and customers in a consistent manner i.e., physicians, staff, etc. Consistently uses service excellence behaviors as evidenced by no reasonable patient complaints received from patients, families, and/or providers. Identifies and respects the needs of the internal and external customers. Maintains the patients/customers sense of self worth and dignity in difficult situations. Maintains a calm, controlled approach at all times.7) Patient/Customer First.Communicates to patients/customers that they are a high priority even during busy times. Treats patient's information confidentially. Shows patients/customers that she/he believes that they are important Shows sensitivity to the patients/customers non-verbal communication. Maintains the patients/customers sense of self worth and dignity in difficult situations.8) Judgment.Identifies the patients/family's members of customer's needs. Assesses the potential impact on the patient/customer when making a decision. Develops alternatives when the best course of action is not available.9) Empathy.Acknowledges what the patient and customer has said. Summarizes and demonstrates that he/she has listened to the patient/customer. Empathizes with the patient/customer. Identifies resources. Uses body language such as eye contact, smiling, etc. to demonstrate interest.You Belong At BaystateAt Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.Education:GED or HiSETCertifications:Basic Life Support - American Heart AssociationAmerican Heart AssociationEqual Employment Opportunity EmployerBaystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.