Department: 11598 Advocate Condell Medical Center - Patient Transport
Status: Full time
Benefits Eligible: Yes
Hours Per Week: 40
Schedule Details/Additional Information: 2:30pm-11:00pm Rotating Weekends and Holidays
It's More Than a Job; It's a Calling! Position: Patient Transporter Location: Condell Medical Center; Libertyville, IL. Full-Time (1.0 status - working 40 hours a week); PM Shift - Must be able to work the hours of 2:30 pm-11:00 pm, including rotating weekends and holidays.
Purpose: To facilitate the movement of patients and specified materials throughout the hospital for patient care units and other specified ancillary units in a safe, timely, and efficient manner according to hospital and departmental policies and procedures. To provide excellent customer services to patients, families, and other healthcare team members.
Position Requirements: - High School Diploma/GED, or equivalent experience.
- This position will need to recognize the needs and behaviors of various age groups of patients treated, i.e., understand child growth and development, normal patterns of adolescent behavior, and look for signs of normal aging. Prior experience with various age groups is preferred.
- Good communication skills.
- Ability to anticipate patient, employee, and unit need and refer for appropriate action.
- Customer Service Skills.
- Must be able to read, write and speak English. Basic math skills.
- Flexible, versatile, reliable, and a team player.
- Utilize good judgment. CPR certification should be obtained within the first 90 days after new hire orientation. Ability to work weekends and holidays and work different shifts to accommodate staffing needs.
- Ability to perform lifting/transfer activities related to patients. Safe body mechanics.
- Ability to perform very heavy lifting (up to 100 pounds occasionally and over 50 pounds frequently, and over 20 pounds constantly).
- Ability to maneuver and operate equipment used by the department.
- Routinely works with potentially infectious specimens and patients.
- Ability to assist in evacuating patients in a fire or other disaster.
- Work environment includes the probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick.
- Continuous walking throughout shift, pushing, pulling, stooping, bending, twisting.
If the position has direct patient care or direct patient contact, the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015-the ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when the patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.
Accountabilities: - Patient information is kept confidential, and the patient's right to privacy is acknowledged and respected.
- Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their coworkers by following established policies and procedures.
- Work assignments are to be completed as efficiently as possible by the transporter to meet the workload demands and better accommodate patient needs and additional requests for service.
- Properly performs patient transports.
- Transporters will assist the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques.
- Serves as a resource to patients, family members, and other hospital personnel.
- Maintains courtesy and a professional demeanor.
- Transporter can operate equipment safely and efficiently for the benefit and comfort of the patient.
- Identifies broken equipment and removes it from circulation.
- Work assignments are documented with the necessary information as accurately as possible.
- Documentation is compiled and necessary for future departmental reference, problem/conflict resolution, and process improvement methods.
About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.