Location: Dallas,TX, USA
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Primary Purpose
Transports patients around PHHS by wheelchair or stretcher to ensure patient's safety.
Education
* None.
Experience
* Prefer 6 months of experience in healthcare and/or customer service.
Certification/Registration/Licensure
* Must have current CPR-Heartsaver course completion card within 90 days of hire and/or
placement from one of the following:
* American Heart Association
* American Red Cross Rescuer
* Military Training Network
Skills or Special Abilities
* Must be able to read and write.
* Must have very strong interpersonal skills and the ability to represent Parkland in a positive
manner.
* Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse
emotionally charged situations.
* Must be able to apply sound judgement toward satisfying a variety of questions and problems
from patients and visitors.
* Must be able to follow both oral and written directions.
* Must be able to communicate effectively with patients, nurses, physicians and other hospital
personnel.
* Must have basic math skills.
* Must complete within 90 days of hire and/or placement a Preventative Back Injury & Proper Lift
Technique class and demonstrate proficiency.
Responsibilities
1. Safely transports patients via stretcher or wheelchair to departments/areas of PHHS to help
safeguard patients while on the campus. May include the transport of supplies and belongings
during discharges within set standards.
2. Assists in the transport of critical care patients in unison with the appropriate clinical staff i.e.
transport patient from ICU to Radiology.
3. Maintains a positive working relationship with other area of hospital, nurses, physicians and other
Parkland staff in order to facilitate effective communication.
4. Identifies ways to improve work processes and improve customer satisfaction. Makes
recommendations to supervisor and implements and monitors results as appropriate in support of
the overall goals and mission of Parkland.
5. Stays abreast of the latest developments in customer service by attending in-house
seminars/workshops and reading internal publications. Integrates knowledge gained into current
work practices.
6. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the
Patient Transportation area. Develops effective internal controls that promote adherence to
applicable state/federal laws, and the program requirements of accreditation agencies and
federal, state, and private health plans. Seeks advice and guidance as necessary to ensure
proper understanding.
Job Accountabilities
1. Identifies ways to improve work processes and improve customer satisfaction. Makes
recommendations to supervisor, implements, and monitors results as appropriate in support of the
overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending
seminars/workshops, reading professional journals, actively participating in professional
organizations, and/or maintaining certification or licensure. Integrates knowledge gained into
current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the
area. Develops effective internal controls designed to promote adherence with applicable laws,
accreditation agency requirements, and federal, state, and private health plans. Seeks advice and
guidance as needed to ensure proper understanding.
Americans with Disabilities Act (ADA) Essential Functions Worksheet
Physical Requirements A: Do the major activities of the job include any of the following?
Requirement Weight (Lbs) How Often Doing What
Carrying 180 Daily Providing wheelchair assistance
Holding 180 Daily Providing wheelchair assistance
Pulling 400 Daily Transporting inpatients on stretchers or
in wheelchairs
Pushing 400 Daily Transporting inpatients on stretchers or
in wheelchairs
Lifting 300 Daily Providing wheelchair assistance
Physical Requirements B: Do the major activities of the job include any of the following?
Requirement How Long (Hrs/Day) How Often Doing What
Sitting 0.5 Daily Desk, stool
Standing 7.5 Daily Transporting, assisting others
Bending .10 Daily Checking non-functional wheelchairs
Walking 7.5 Daily Transporting
Squatting (knees bent, weight on feet) .5 Daily Assisting patients
Physical Requirements C: Do the major activities of the job include any of the following?
Requirement How Often Doing What
Filing Daily Paperwork
Sorting Daily Wheelchair requests
Typing Daily Use of computer-based tracking system
Writing (by hand) Daily Maintaining information, taking messages
Physical Requirements D: Do the major activities of the job include:
Use Of Yes/No If Yes, Describe Use
Tools No
Telephone Yes Communicating with others
Equipment or machinery (including
medical, office and mechanical
etc.)
Yes Wheelchairs, stretchers, PC, fax, copier
Driving a vehicle No
Physical Requirements E: On what types of surface are the major activities of the job performed?
Level Surface Yes
Slippery Surface No
Sloping Surface No
Unstable Surface No
Uneven Terrain No
Other (specify)
Physical Requirements F: Does the job require any of the following?
Finger Dexterity Yes
Close Work No
Good Vision Yes
Good Color Vision Yes
Good Hearing Yes
Speaking Yes
Communications Requirements A: What types of communication are required of the job?
Type How Long (Hrs/Day) Doing What
Writing 1 Writing notes
Speaking 8 Communicating with others
Hearing 8 Communicating with others
Cognitive or Mental Requirements A: What type of cognitive or mental requirements are needed?
Requirement How Long (Hrs/Day)
Reading .25
Composing letters and/or reports .10
Simple arithmetic (add/subtract/multiply/divide) .10
Working Environment A: Where are the major activities of the job carried out?
Requirement How Long (Hrs/Day)
Indoors 8
At a desk or bench 2
Working Environment B: Under what conditions is the job performed?
Requirement How Long (Hrs/Day)
Mechanical hazards .01
Explosive hazards .01
Radiation hazards .01
Chemical hazards 7.5
Blood and/or body fluids .01
Sharps hazards .01
Skin irritants .01
Respiratory irritants .01
Infectious Disease exposure 7.5
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Patient Care, Healthcare Administration, Medical, ICU, Respiratory, Healthcare