A Day in the Life:
The role of the Collection Adjustment Clerk is to act as support personnel to the Account Receivable Specialists in processing adjustments and credit card payments, performing specialized billing on accounts, and reviewing customer inquiries for action. The position requires a base knowledge of collection techniques and the ability to respond to a variety of customers, from large scale companies to individual renters.
This position requires an individual who possess strong follow up and time management skills, along with the capability to express processing steps and customer needs to internal and external customers.
The starting rate for this position is $15.75 per hour.
*Exciting Announcement: Please note that as Hertz continues to focus on our purpose of advancing the way the world moves, our Oklahoma City location is moving as well! Were gearing up for our move to Oklahomas mission critical business and technology campus 7725 Connect, located at 7725 W Reno Ave, OKC, OK 73127. This move is scheduled for November and this location will be the new onsite requirement for this position moving forward. Depending on start date, there may be an instance of where the new hire will temporarily work at the existing location of 5601 NW Expressway until the move occurs. Should you have any questions, please be sure to ask your Talent Acquisition Partner.
What Youll Do:
- Process adjustments and manual invoices to ensure an efficient turn around for account.
- Process credit card payments to ensure processing meets audit and PCI standards.
- Process bad debt write-offs on unresponsive customers.
- Assist in the reconciliation of payments to the billings.
- Perform special billing or processing functions on valued accounts.
- Assist in collection work, by verifying required actions with accounts.
- Serve as a back-up to other Adjustment Clerks.
- Assist Supervisor in special projects.
What Were Looking For:
- 2+ years collections and customer experience
- Some college preferred
- Knowledge of DASH, GAR systems and PC Excalibur
- Collection Techniques
- Basic Business Accounting
- Risk Management
- Time Management & Organization
- Excellent communication
- Telephone Etiquette
- Microsoft Office
- Able to manage multiple assignments.
- Attention to detail.
- Customer service
What Youll Get:
- Up to 40% off the base rate of any standard Hertz Rental??
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company.Individuals are encouraged to apply for positions because of the characteristics that make them unique.EOE, including disability/veteran