Payment Processor
: Job Details :


Payment Processor

Insight Global

Location: Phoenix,AZ, USA

Date: 2024-11-09T07:48:43Z

Job Description:

Position: Payment ProcessorStart Date: December 2ndPay Rate: $21/hrDuration: 1-year contract with possibility for extensionsHours:Starting Next WeekMonday - Thursday - start at 8AM AZ (8 hour day)Friday - start at 7AM AZ (8 hour day)In March when Day Light Savings Happens againMonday - Thursday - start at 7AM AZ (8 hour day)Friday - start at 6AM AZ (8 hour day)Training: 3 weeks – Monday through Friday 8AM-5PM fully onsiteHoliday Hours: Must work 12/24 and 12/31 until 12PMMust Haves:2+ years of experience working in a customer service environmentData entry experience and entering information into a computerExcellent written and verbal communication skillsMust be reliable and available to work onsite in Phoenix, AZPlusses:Bachelor's DegreePrevious experience in a sales environmentDay-2-Day:A client in Phoenix, AZ is looking for a Payment Processor to join their team. As a Payment Processor, you will handle inbound calls from clients who have received settlement offers. Your main responsibility is to assist these clients in making payments according to the terms of their settlements.Key Responsibilities:Take approximately 25 calls per day from clients looking to make payments on their settlements.Verify the identity of each caller to ensure security and accuracy.Explain the details of the settlement offers to clients, including the amount due and the deadline for payment.Securely process payments from clients, ensuring all transactions are accurately recorded.Answer any questions clients may have about their settlements and provide guidance as needed.Update client records in the system to reflect payments made and any changes in account status.Send confirmation emails or letters to clients after payments are processed.

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