Location: Tampa,FL, USA
W2 ONLY
Location: Tampa, FL (2 days onsite - Hybrid)
Duration: 5months, possible extension/conversion
Summary:
* Client's Global Payroll Services (GPS) team currently has an opportunity for an analyst within client's NAM Payroll/Cross-Border Tax team.
* The candidate must have strong organization skills and an excellent team mentality.
* The ideal candidate should have experience with one or all of the following: global cross-border administration and/or taxation issues, Service Now, and advanced spreadsheet application knowledge.
* The ideal candidate will apply specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.
* Researches and interprets factual information.
* Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures, or practices.
* Candidates must be highly analytical with demonstrated experience in critical thinking, problem solving and evaluating business processes and data.
* This position requires a strong understanding of NAM payroll processing including federal and state regulations.
Basic Functions:
* Respond to CBET requests that are submitted through the Service Now ticketing system. This includes ongoing monitoring from case creation to case closure and ensuring the information in the case is complete and the appropriate documentation has been provided
* Answer CBET inquiries via a shared mailbox
* Provide verbal and written feedback to questions from vendors, employees, and global partners
* Perform validation checks on employee data and update as necessary
* Analyze data and metrics in Excel using pivot tables, VLOOKUP, and other advanced features
* Manage critical and time-sensitive issues to ensure program compliance
* Performs more complex tasks in support of the team manager and area projects as assigned
* Participate in project work as needed including NYS trailing liabilities related to supplemental compensation project for YE 2024/Year Start 2025 to include:
* Population review/identification
* Coordination, review, and WD records update for split tax allocations related to NYS travelers
* Interpret, analyze, and apply statutory rules, compliance regulations, and corporate policy to ensure pay is accurate.
* Understand and analyze complex payroll calculations and execute solutions that meet statutory regulations.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Client-group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications/Skills:
* 4 Year college degree
* 2 to 3 years relevant experience
* Excellent written and verbal communication skills
* Experience with Service Now functionality preferred
* Prioritizes work in alignment with organizational and departmental goals.
* Has the ability to operate with a limited level of direct supervision
* Ability to operate in a team environment, working efficiently in a multi office/time zone/cross-cultural environment Proficient user of MS Office products (Word, Excel, Outlook, etc.) required
Note:
* Must be analytical with demonstrated experience in critical thinking, problem solving and evaluating business processes and data.
* Must have advanced spreadsheet application knowledge.
* Must have strong customer service experience
Pay Range: $30-$35/hr W2 (Negotiable)
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.