A Day in the Life and the Impact You'll Make: DEKRA North America is seeking an experienced Payroll Manager that will be responsible for overseeing the end-to-end payroll processes for multiple business units within the US and Canada for the Americas Region. This role requires a strategic leader with a strong background in payroll-management, who can deliver on exceptional customer experiences, and the ability to drive continuous improvement initiatives. What You'll Do:
- Manage, prepare, and oversee the entire payroll process for the US and Canada within the region, ensuring accuracy, compliance, and timeliness.
- Performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting within multi-site, multi-state environment utilizing UKG Pro (WFM) platform for the US and Canada.
- Lead, train, and mentor a novice payroll specialist and build a team dedicated to delivering outstanding customer service, addressing employee inquiries, and resolving issues promptly.
- Ensure regulatory compliance with federal, state, and local laws; enforcing adherence to requirements; advising management on necessary actions.
- Collaborate with internal cross-functional teams, external vendors, and payroll service providers to streamline processes and implement best practices.
- Develop and implement strategies to enhance the overall customer experience for employees within the region.
- Implement and monitor employee satisfaction metrics to identify areas for improvement.
- Identify opportunities for process optimization and automation within the payroll function.
- Collaborate with cross-functional teams to implement improvements and drive operational efficiency.
- Proactively assess, update, and communicate standard operating procedures (SOPs) to ensure compliance and alignment with industry best practices.
- Uphold ethical standards in handling confidential payroll information to maintain employee confidence and protect payroll operations.
- Collaborate with Total Rewards/HR Operations Director and vendors to establish processes and SOPs to ensure accurate automated employee benefits deductions.
- Determine payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments.
- Conduct needs assessment and establish tax profiles with state and local jurisdictions for employment taxes. Research and resolve employment tax inquiries and discrepancies.
- Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages, etc.
- Create custom ad hoc reports for internal partners and the company's leadership team.
- Collaborate with internal partners on special projects.
- Complete other duties as assigned.
What Makes a Great Candidate:
- Bachelor's degree (required).
- Minimum 5-7 years of payroll management experience.
- Strong leadership skills with a proven record of managing successful teams.
- CPP or another recognized Payroll Professional credential.
- Excellent analytical and critical thinking skills.
- Ability to build and maintain strong relationships with key internal and external stakeholders across the organization.
- Acute mindfulness in all aspects of the payroll lifecycle.
- Ability to maintain confidentiality and security of data.
- Significant knowledge of payroll systems, functionality, and configuration
- Ability to analyze issues, develop solutions, and communicate appropriate direction for resolution.
- Participative collaborator
- Willingness to go beyond to meet business demands.
- Customer excellence orientation
- Exceptional communication and collaboration with others
- Solutions orientation
- Adaptable and flexible to support business needs.
- Positive can-do attitude
- Initiative-taking and action-oriented
Physical Considerations:
- Ability to work in a general office environment; extended periods of computer-based work.
Travel Considerations:
- No travel is required for this position.
What You'll Receive for the Value You Bring:Compensation: The base pay for this position is$80,000 annually to $110,000 annually. Actual pay is based on several factors including market location and position-related knowledge, skills, and experience. Benefits: DEKRA North America strives to provide a competitive benefits package to colleagues and promotes the physical, emotional, and financial well-being. Colleagues can self-select from our benefits to create a package unique to their needs. These benefits include access to competitive health care and retirement benefits, paid time off, mental health well-being resources, and opportunities to learn and develop. Below is a list of benefits we offer our colleagues: Health & Well-being Benefits:
- Health care benefits: medical & prescription, dental, vision (including Domestic Partners)
- Critical Illness & Hospital Indemnity supplemental insurance
- Company Health Savings Account contribution
- Flexible Spending Account for eligible health care and dependent care expenses
- Paid time off such as vacation, sick leave, and floating holidays
- Mental and emotional support resources through our Employee Assistance Program
- Wellness Program to increase activity and health habits, with ability to earn participation rewards
- Paid Parental Leave
- Travel Assist (Domestic/International)
Financial Benefits:
- Participation in a 401(k) plan, with an employer match
- Company paid Short- & Long-Term Disability benefits
- Group term life insurance with options to buy-up for self and others
- Tax-free Service Awards
Growth and Development Benefits:
- Education Assistance Program
- Student Loan Repayment Assistance
- Internal training and development resources to grow your career
- Annual Career Goal Setting and Performance Review cycle participation
This list provides an overview of benefits provided for US-based colleagues; the DEKRA North America Employee Benefits Guide outlines plan details and further related eligibility requirements. Additional Position Details:
- Reports to: Director Human Resources
- Work Model: Hybrid - work in office T, W, Th; work from home M & F
- Work Location: DEKRA Corporate Office, 1945 The Exchange, Atlanta, GA
- Supervises Others: Yes
- Status: Full-time; Regular
- FLSA Classification: Exempt
- Visa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship
- Relocation Eligibility: This position is not eligible for relocation.
About Us: As a global provider of comprehensive services and solutions, we help our customers improve their safety, security, and sustainability outcomes. DEKRA is the world's leading testing, inspection and certification (TIC) companies offering innovative professional services in the fields of vehicle inspection, expert appraisals, industrial product testing & certification, management system certifications, leadership consulting, and much more. DEKRA is a purpose-driven organization with a deep passion to make the world a safer place on the road, at work, and at home. In DEKRA, you will be part of a continuously growing organization with a near 100-year history involved in more than 50 countries on five continents. We hope you'll consider a career with DEKRA North America as we strive to become the Global Partner for a Safe World! DEKRA North America is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. DEKRA North America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please [redacted],or call +[redacted]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.