Job DescriptionJob SummaryProvides day-to-day direction and acts as a mentor to the HR Specialists. Performs a variety of payroll, accounting, general ledger and HRIS functions ensuring data integrity, processing and accurate reporting of Payroll and HR data. Incumbents work independently under limited direction. Responsible for the most complex work and assignments. Handles problems by determining root cause, resolution and future prevention. Manages non-routine situations by determining the approach or action to take and interprets guidelines, procedures, policies and practices. Responsible for identifying and implementing process improvement and efficiency opportunities.Job Duties and Responsibilities
- Coordinates and performs daily payroll operational activities to include, but not limited to: ensuring team members are paid accurately and timely; balancing payroll to general ledger and resolving any out of balance conditions; accurately processing garnishments; performing accounting activities; supporting IRS inquiries through coordination with ADP. Coordinates ad hoc payroll runs (i.e., Management Bonus Payroll) and out of sequence payrolls with ADP, as needed.
- Coordinates and processes Payroll RPDE batches for payment (l.e. commission, spot awards, W2 updates, incentives, tuition reimbursements, benefit refunds, Mentor overtime, deferred payments, retention and Team Builder payments.
- Coordinates HRIS data entry through a variety of tools and confirms the accuracy and integrity of all data entered.
- Audits, validates and corrects data within HRIS systems to maintain data integrity and ensure that system controls and processes meet all internal and external audit requirements.
- Monitors HRIS data feeds from other systems for accuracy. Reviews, identifies and corrects errors.
- Responsible for oversight and monitoring of the time and attendance system to include auditing and approving unapproved timecards prior to payroll processing.
- Responds to inquiries from HR Managers and team members submitted via the HR Operations Box and ADP's HR Resource Center regarding payroll and HR Shared Services business process matters to include but not limited to HR, Payroll, Leaves of Absence and Benefits.
- Coordinates and processes any irregular payments (i.e. sales draws, bonus payments, missed payments, corrective payments, etc.).
- Responsible for administration of the processing of Quarterly Employee Stock Purchase Plan (ESPP) Payments, balancing ESPP Reports, coordinate and resolve any out Employer/Employee contribution of balance issues with the Retirement Benefits and ADP Teams.
- Coordinates the Leave of Absence pay administration in partnership with ADP.
- Responsible for managing Garnishment activities to include uploading electronic and paper documents into ADP Smart Compliance, tracking garnishment activities; coordinates, as needed, with ADP Account Manager(s), internal Synovus STI Levy/ Garnishment department and Legal on all Garnishment inquiries; submits required documentation to include Wet Document signatures.
- Serve as a backup to the Safe Act Coordinator, granting user rights through the NMLS Registry for team members going into jobs that require an NMLS number in order to be in compliance with their job responsibilities. Assists in monitoring team members that move out of a job that requires an NMLS number and removes them from the NMLS Registry. Assists the Safe Act Coordinator with team members to ensure they complete the NMLS registration process within the timeframe in order to stay in compliance with federal regulations.
- Responsible for managing various accounting activities for Payroll and Benefits to include processing BOA transactions, creating supporting documentation and obtaining approvals as needed, making payments to vendors, creating/maintaining balancing spreadsheets, tracking VEBA activity, maintaining and reviewing Quarterly Tax payments sent to ADP and balancing back to payroll registers, etc.
- Responsible for records management activities to include maintenance, retrieval, and adhering to record retention requirements.
- Works with HR representatives to coordinate administration of third party contractors, temporaries, vendors and examiners.
- Responsible for maintaining records in accordance with Record Retention requirements and internal policies.
- Acts as a mentor to fellow team members. May lead special projects as assigned.
- Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
- Performs other related duties as required.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Synovus is an Equal Opportunity Employer supporting diversity in the workplaceMinimum RequirementsMinimum Education:
- Associates degree OR an equivalent combination of education and experience
Minimum Experience:
- Seven (7) years Payroll work experience
Certifications:
- Certified Payroll Professional (CPP) preferred
Required Knowledge, Skills, Abilities:
- Supervisory experience and/or ability to effectively lead or direct others
- HRIS system experience
- HR business process experience
- Ability to make good decisions based on analysis, wisdom, experience and judgment
- Strong attention to detail and auditing skills
- Ability to prioritize multiple tasks
- Strong written and verbal communication skills
- HR reporting experience; MS Excel and Word experience
Additional InformationPreferred Knowledge, Skills, Abilities:
- ADP Enterprise, eTime, Virtual Edge
- Certified Payroll Professional (CPP)