Job DescriptionJOB SUMMARY: The position of Team Lead within Payroll is a developmental role for high-potential employees to grow into having entry-level supervisory responsibilities. The position retains the workload of the senior analyst role, but layers on the additional responsibilities of supervision including but not limited to time review and approval, managing the day-to-day work distribution among the team and evaluating performance of the team members. This person remains the go-to point of contact for the team. JOB REQUIREMENTS:Job Experience and Education
- Bachelor's degree required in Business, Communications, Information Systems, Accounting or related field
- Minimum 3-5 years' work experience in one of the following areas: payroll, accounting, customer service, technology, or HR required
- Peoplesoft HCM or Oracle HCM including payroll, absence management and time & labor strongly preferred
- Experience with applying Labor laws, including the Fair Labor Standards Act desired
- Entry-level supervisory experience a plus
Knowledge, Skills and Abilities
- Knowledge of payroll, timekeeping, deductions (voluntary and involuntary) and non-taxable wages
- Understanding of HR systems - as well as vendor systems and interfaces
- Ability to handle multiple tasks, processes and projects timely and accurately
- Proficiency required in desktop applications including Microsoft Office, primarily Excel, and TEAMS
- Cross-functional collaboration with business partners for process improvements and efficiencies
- Must possess excellent customer service skills along with the ability to anticipate problems or concerns, and demonstrate a strong track record of effectively resolving complex problems and responding in a timely manner
- Must be analytical, detail oriented, process driven, and comfortable with a highly structured team environment
- Ability to successfully deal with challenging customers and support difficult situations while delivering exceptional customer service is a key attribute of this position
Behavioral Attributes
- Models Our Values of Unquestionable Trust, Superior Performance and Total Commitment
- Ethical Behavior: Is widely trusted; deals fairly and ethically with everyone; presents facts in an honest and direct manner; maintains strict confidentiality of sensitive information.
- Innovation: Looks for ways to improve workplace effectiveness; solicits the creative ideas of others; efficiently works within budget and time constraints; exhibits willingness to work out of comfort zone.
- Diversity: Values differences in people; understands different perspectives and frames of reference; recognizes the link between diversity and organizational success and supports an inclusive workplace.
- Customer Focus: Dedicated to meeting expectations and requirements of internal and external customers; maintains effective relationships across organizations.
- Teamwork: Communicates openly and values honesty; listens to others; works with others toward common goals. Willing to work weekends and excess time as needed.
MAJOR JOB RESPONSIBILITIES:
- Partner with other teams within Payroll, HR Service Center, and other organizations across the system to achieve time sensitive deadlines
- Ensure the accurate and timely processing of payroll functions and team reports
- Operate in compliance with federal, state, and company guidelines
- Oversee the day-to-day distribution of work for the team
- Provide process and system support
- Utilize effective communications and networking to maintain a team environment
- Perform other payroll related duties as assigned
About Us Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. About the Team Southern Company Services