Location: Dalton,GA, USA
About Us
Dalton State College delivers a transformational education experience in a diverse, caring community serving nearly 5,000 students through its two campuses and online programs. A member of the University System of Georgia, we provide access to high-quality bachelor's degrees, associate degrees, and career and teaching certificate programs that are responsive to regional and state needs.
Located about 90 minutes from Atlanta and 30 minutes from Chattanooga, Dalton State is nestled in the foothills of the Appalachian Mountains in northwest Georgia and is surrounded by abundant outdoor recreation opportunities. We attract students from 35 countries and 26 states. More than half of our students are first-generation college students, and more than one-third of our students identify as Hispanic/Latino. Dalton State is Georgia's first federally-designated Hispanic-Serving Institution (HSI); through this designation, we administer a Title V and Title III HSI STEM Grant program that benefit all students.
Our mission and values undergird our commitment to creating a sense of belonging for all students and to ensuring their success. Dalton State was ranked number one in the nation for Student Experience in The Wall Street Journal/College Pulse 2024 Best Colleges in the U.S. rankings. In addition, we are proud to have been recognized in 2020 as one of 79 Great Colleges to Work For by ModernThink.
Job Summary
This position provides specialized support for the deployment and maintenance of computers, peripheral devices, classroom AV equipment, and campus events requiring AV support.
A complete application must include (1) Cover letter (2) Resume (3) List of three professional references.
Review of applications will begin on November 19th, 2024. The position will remain open until filled.
Minimum hourly rate $14.58
We offer:
Healthcare options
Retirement option: Teachers Retirement Systems (TRS)
Tuition assistance
$100 Well-being rewards
13 paid holidays
Paid vacation and sick leave
Paid parental leave
Winter break (December Holidays)
USG Benefits
Responsibilities
Deploys and maintains faculty and staff computers and peripherals - 50%
* Deploys, maintains, and updates faculty and staff computer hardware and software.
* Maintains faculty and staff peripheral devices, including keyboard, speakers, printers, etc.
* Builds, updates, and maintains faculty and staff Windows operating system image.
Maintains classroom audio-visual systems and systems used for campus events - 40%
* Staffs campus events requiring AV support.
* Maintains and upgrades AV equipment in classrooms and campus event spaces.
* Responds to equipment failures to troubleshoot and resolve problems.
Provides Admin support - 10%
* Responds to help-desk ticket service requests.
* Process quotes and purchase orders.
* Documentation.
Required Qualifications
* Associate degree required, or
* At least two years of related experience required.
Preferred Qualifications
Additional Preferred Qualifications
* Relevant work experience in a college or university setting.
Knowledge, Skills, & Abilities
ABILITIES
* Ability to work well under pressure and make decisions quickly.
* Technical and troubleshooting skills.
* Documentation, including taking inventory and completing reports on equipment.
KNOWLEDGE
* Knowledge of computer hardware and software deployment, updating, and repair principles.
* Knowledge of various types of AV equipment
* Knowledge of the installation, maintenance, operation, and repair of AV equipment in classrooms and event spaces.
* Knowledge of support requirements for significant events with high-profile participants and stakeholders.
SKILLS
* Skill in the operation of computers and job-related software programs.
* Skill in interpersonal relations and customer service.
* Skill in oral and written communication.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by email at ...@daltonstate.edu.
For technical support, please call OneUSG Connect Support at (877) ###.####, or by email at ...@ssc.usg.edu.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Dalton State College, as determined by Dalton State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Dalton State College is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). Dalton State College is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact Dalton State College's Office of Human Resources at 706-###-####. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at 706-###-####.