Location: Huntsville,AL, USA
Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Salary Range: $65,000-$78,000 Job Summary KaiHonua, LLC is looking for an enthusiastic, well-qualified individual to fill the PC Maintenance Technician Advanced position and to join our team of qualified, diverse individuals. The main responsibilities will be to assess and troubleshoot computer support problems and apply understanding of computer software and hardware products and services to resolve problems of users. The service desk representative aids users and organizations using computer software or equipment. Accurately diagnose problems and guide users through problem resolution. Set up, image or repair computer equipment and related devices. Train users to utilize new computer hardware or software, including printing, installation, word processing, and email. Respond to phone, web, fax, and email requests for assistance using remote tools and automated trouble ticketing system. Make site visits to provide touch labor. The candidate will provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Skills / Experience Required (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:
Education / Certifications
Security Clearance Position requires a Secret security clearance. Must be a U.S. Citizen. Benefits
Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. Must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and may include lifting thirty pounds, as necessary. Company Summary Headquartered in Hawaii, KaiHonua, LLC is a Native Hawaiian Organization (NHO) owned SBA Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. KaiHonua, LLC is an equal opportunity employer. Our service commitment is simple - Quality IT Solutions... On Time & On Budget. KaiHonua, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs. KaiHonua, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.