PC Support Specialist
: Job Details :


PC Support Specialist

Indiana Public Schools

Location: Princeton,IN, USA

Date: 2024-10-27T07:57:29Z

Job Description:

ABOUT NGSC:

North Gibson School Corporation proudly serves students and families from the communities of Princeton, Hazleton, Mt. Olympus, and Patoka, as well as the rural areas of northern Gibson County. We take pride in offering our students a tailored curriculum, developed locally by our professional teaching and administrative staff. Along with placing a high value on academics, we also take great pride in our extra-curricular and co-curricular activities, which provide many avenues for our students to be involved in their school community. Best of all, we are able to provide these excellent activities in some of the most up-to-date, technology rich facilities in the state of Indiana.

SUMMARY: To assist in providing a well-organized, efficient technology department in such a state of operating excellence that aligns with the business objectives of the district.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

* Provide daily first-line technical support for district users, computers, and networks.

* Configure, maintain, and repair computer systems, including installation of operating systems, application software, security and protection software, peripheral support, and internal component replacement, such as motherboards, memory, CPU's and storage devices.

* Install, troubleshoot, and support instructional and testing hardware and software technologies, such as document cameras, digital projectors, scanners,

multimedia, and interactive learning systems.

* Assist with networking support in telecommunications, network administration, network application software, workstation installs, network printing, cabling

and wiring issues, servers, hubs, switches, routers, and wireless network access.

* Provide support for Internet connectivity and Internet-based applications, such as email, browsers, vendor-hosted applications, and webpage development.

* Complete and record technology work order requests from district users.

* Assist with technology inventory.

* Assist in the maintenance of technology standards and documentation procedures.

* Provide user training and assistance

* Support and assist the director and other IT staff as needed.

* Participate in training programs as assigned.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Associate's degree in technology related field or any equivalent combination of experience, training and/or education approved by director. Bachelor's degree in technology related field preferred. Experience and broad understanding of desktop computer systems and peripherals including core hardware repair and maintenance, application software, and Microsoft operating systems. Experience in network support.

Candidates with knowledge of the following areas preferred:

Experience with Apple and iOS mobile device management (MDM) software

Experience with venue sound systems, mixers, microphones, video projection, theatrical lighting, and lightboards

CERTIFICATES, LICENSES, REGISTRATIONS:

Technical certifications preferred.

LANGUAGE SKILLS:

Ability to read and comprehend correspondence, memos, instructions, and documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence clearly and concisely using correct grammar, spelling, and punctuation. Ability to speak effectively with staff, students and community.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

OTHER SKILLS and ABILITIES:

Ability to interact positively with staff and the school community. Ability to communicate clearly and concisely both in oral and written form. Ability to work independently, to function effectively in a multi-task environment, and to interact positively with the public. Ability to maintain confidentiality about school and student business. Ability to establish and maintain effective working relationships with students, staff and community. Ability to maintain high attendance rate. Ability to perform duties with awareness of and compliance with related Board of School Trustees policies and state requirements.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and occasionally stand and walk. The employee must be able to see and read close work such as typed or handwritten material and have good depth perception. The employee must be able to hear conversation and to communicate through speech. Occasionally the employee will repeat the same hand, arm or finger motion many times. The employee is occasionally required to squat, stoop or kneel, reach above the head and reach forward. The employee must lift or move up to 50 pounds. The employee must be able to push items of 50 pounds or more, such as pushing materials on a cart.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level may vary depending upon the daily activities within the work environment, such as the number of people in the office. The work environment is frequently interrupted as the employee must meet multiple demands. The employee must constantly work to meet deadlines.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Department: Technology

Classification: Non-certified, Full-time

Status: FLSA nonexempt; nonbargain

Reports To: Technology Director, Superintendent

12 Month Non-Certified Employee

7 sick days per year and 3 personal days per school year. These days are pro-rata. Unused sick days accumulate. However, unused personal days roll over into sick days at the end of each school year.

Paid holidays include: Independence Holiday (2), Labor Day, Thanksgiving Holiday (2), Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Martin Luther King Day, President's Day, Good Friday, and Memorial Day.

Vacation days: After completing one year of continuous service, beginning with July 1, following date of hire, one week each year. After completing four years of continuous service, beginning with July 1, following date of hire, two weeks each year. After completing ten years of continuous service, beginning July 1, following date of hire, three weeks each year. After completing twenty years of continuous service, beginning with July 1, following date of hire, four weeks each year.

PERF - 3% of employee's salary shall be contributed to PERF (Public Employees Retirement Fund). This is a requirement of the State of Indiana. The corporation is required to contribute a set percentage (established by PERF) to fund the pension benefit.

Medical Insurance options PPO or CDHP with HSA. Cost is shared between employee and corporation. Yearly HSA deposit made by the Corporation.

Coverage Tier PPO Cost CDHP Cost

Employee Only $ 214.22/mo. $ 106.26/mo.

Employee + 1 $ 440.28/mo. $ 243.86/mo.

Family $ 645.16/mo. $ 345.46/mo.

Vision Insurance for single coverage paid by corporation. Vision insurance for family coverage cost the employee $3.99 per month.

Group Term Life Insurance of $40,000 paid by corporation. Coverage includes Accidental Death and Dismemberment and Waiver of Premium for Total Disability. Option to purchase additional $20,000 in coverage and/or dependent life insurance.

Long-Term Disability Insurance paid by corporation. Coverage of

Schedule Amount of 66 2/3% of monthly pay subject to a maximum Schedule Amount of $6,000 per month. The qualifying period is 180 days.

Employee can purchase dental insurance, which is 100% employee contribution.

Employee can purchase supplemental insurance plans (cancer, accident, short term disability, etc.).

Employee can elect pre-tax premiums on health insurance and flex spending accounts (unreimbursed medical).

Non-certified employees may participate in a 403(b) plan, which is 100% employee contribution.

On-site childcare program available.

On-site fitness center at each school building.

North Gibson School Corporation is an equal opportunity employer. It will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, age, disability, national origin, veteran status, or any other factor made unlawful by applicable laws and regulations. It is committed to providing a workplace free of any discrimination or harassment.

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